Posts tagged with "academy"
inUse Academy can visit you – an in-house class to an entire team. Recently David de Léon was in Berlin, visiting Fjord, for a Design Feedback course. Watch the video about it, and then book your own class!
Customer Journey Maps help businesses to understand how their services are perceived and used by users. It's an excellent tool for focusing on the customer’s needs instead of non-value-adding decisions and actions.
A customer journey map is a ...